CUSTOMER CARE
We love working with you to create flowers for all occasions. Please contact us if you have any queries regarding a placed order or need help navigating our website.
If you are unable to find what you're looking for or need help we'd love to hear from you.
​
We are available via our website, email or phone:
0274 488 566
PRIVACY & SAFETY
Information collected is used for the sole purpose of completing your order, or answering any queries you have. This information includes your name, contact information, location, computer or network, interactions with us and billing or purchase information. If we require any additional information we will contact you via the phone number or email address that you have supplied.
​
Besides our staff, we share this necessary information with our courier company in order to be able to deliver product to recipients.
​
Payment is completed through Stripe, this will take you to their secure site where they will collect the details they require to process payment. They have their own privacy policy relating to its use, please review their policies before handing over personal information.
​
We keep your information safe by using secure websites and only allowing staff access .
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at theflowerhutfdg@gmail.com, or 0274488566, or Aorangi Rd, Feilding.
​
PAYMENT METHODS
- Credit / Debit Cards